RBC TravelProtector™ Preferred Plan

The RBC TravelProtector™ Preferred plan is especially affordable for families. Children 17 years of age or under on the date insurance is purchased are covered in full when traveling with insured parent(s) or grandparents(s).

With RBC Insurance, you have the security of knowing you will receive the assistance you need during an emergency—one phone call does it all. Assured Assistance Inc. (AAI), the in-house travel assistance provider for RBC Insurance, is a multilingual worldwide emergency medical assistance company that provides our world-class emergency travel assistance. AAI supports millions of travelers and manages almost 400,000 calls every year.

• No matter where you are in the world your toll-free call is answered by a live person, 24 hours a day, seven days a week.
• Registered nurses and consulting physicians are available around the clock to determine your needs and arrange for your proper care.
• AAI will arrange medical referrals and emergency medical transportation, monitor your care, act as your advocate, , and more.
• AAI employees are multilingual, which means you will always have assistance in your own language. For example, if you are in a foreign country and don’t speak the language, AAI will provide an interpreter to communicate with the professionals providing your care.
• AAI has access to a worldwide network of health care providers. If your condition requires specialized treatment not available at a particular facility, AAI will arrange transportation to the closest facility that can provide the treatment.
• AAI provides assistance with replacing lost or stolen medication, help with lost tickets or luggage, assistance with canceling lost credit cards, legal referrals, consulate and embassy contacts, and more.
• Since AAI is the in-house travel assistance provider for RBC Insurance, we can quickly settle your claim. RBC Insurance has a proven record of settling claims in only seven business days.

If you need planning or assistance services during your trip, you can take advantage of our concierge services, which include:

• Travel information services: currency exchange rates, ATM locations, ground transportation, consulate and embassy locations, hotel reservations, baggage tracing, international driver's license information, customs information, details on country-to-country calling, and more
• Entertainment planning: restaurant and golf course locations/reservations, spa reservations, tickets for events, yacht and fishing charter reservations, and more
• Personal services: email/phone messaging to family and friends, floral services, legal/bail assistance, and more