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Contact RBC Insurance®

If you're a U.S. travel insurance customer, please use the information below to get in touch with us.

You are on: General Inquiries

Please call or email us at:


You are on: Emergency Assistance During Your Trip

For 24-hour emergency medical or other travel assistance during your trip, contact us as soon as possible:

  • 1-866-610-7088
    Toll-free from U.S. and Canada
  • 001-800-514-3573
    Toll-free from Mexico
  • (905) 273-3278
    Collect from anywhere
  • 1-888-298-6340
    Toll-free fax from U.S. and Canada
  • (905) 813-4719
    Fax from anywhere

Note: If a medical emergency prevents you from calling before you receive medical care, we ask that you (or someone else on your behalf) call us at the earliest possible opportunity.

You are on: Trip Cancellation

You must cancel your trip with your travel agent or carrier immediately (no later than 1 business day following the cause of cancellation).

If possible, please advise us at the same time by calling:

  • 1-866-496-5251

You are on: Mailing Address

RBC U.S. Insurance Services Inc.
P.O. Box 19093
Greenville, SC 29602-9093